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SUPERVISORS |
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| CARE’s
WorkLife Solutions is an invaluable resource for
employers who have employees with job performance problems.
However, there is growing concern that, when confronting a
troubled employee,
a
supervisor risks
saying something that may infer that s/he has “diagnosed” the
employee. Terms like “alcoholism” and “depression” are diagnoses
that can only be made by trained medical professionals. Also, to
say that an employee is “alcoholic” or “depressed” subjects the
supervisor and, by extension, his or her employer to possible
legal action under current defamation and slander laws. Even to
say that an employee is “stressed” may imply a disability that
might afford an employee access to his/her workers’ comp
benefit. |
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| To
protect supervisors and employers while at the same time
offering them full access to the services of an EAP, EAP
professionals developed what is referred to as the “Sometimes
Speech.” The speech directs attention away from the employee and
normalizes the fact that personal problems “sometimes” interfere
with job performance.
Here’s how the “Sometimes Speech” reads: |
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“Everyone wants you to improve your performance, especially me.
We all have personal problems sometimes. Everyone in this
organization has had to carry some personal burden. And whether
they realize it or not, these problems sometimes show up on the
job and start to affect work. I’m not saying this is true in
your case, but if it is, the WorkLife Solutions Program
is available to help employees resolve personal problems. The
EAP is free and it’s confidential.” |
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“But,
regardless of whether you contact the EAP or not, you and I need
to meet again in 30 days to review your progress concerning your
job performance.” |
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Supervisor Referral Form &
Information Release
Form
(Downloadable
forms) *Warning – only prior identified
personnel from contracted companies are authorized to use this
form. Please call to see who is the authorized person for your
company. |
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| Do you
have questions about a workgroup? Not sure how to handle that
unproductive employee? Worried about a behavior issue? Contact CARE’s WorkLife Solutions to help! |
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| If there
is a concern or situation that you need help working through, we
have a consultant available that can assist you. Our consultants
are able to work with supervisors who need advice, someone to
bounce ideas off of, or have human resource questions. If you
need someone to discuss a situation with, or need to locate
resources, please email us. We can help! |
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