CLIENT TESTIMONIALS
 
Many of CARE's WorkLife Solutions' clients see dramatic results by participating in the programming offered.
 
 
"What really sets CARE's WorkLife Solutions apart from other Employee Assistance Programs is it is not a phone in service only. You can schedule an appointment and have a one-on-one discussion with a counselor, discuss on the phone, or participate in referred services. If you are looking for an EAP who participates, listens and is trusted, I highly recommend CARE."
Molly Sieland, Human Resources Director, Great Lakes Recycling
 

"CARE's WorkLife Solutions' staff is very attentive to our questions or needs and always seem to tailor their trainings and services to our specific staff issues. The staff has even responded to some of our last minute requests and accommodated Warren Consolidated Schools (WCS) whenever possible. We are fortunate to have their consultation support services and they truly do provide “Real solutions for real business.”
Ellanore Evans, Warren Consolidated Schools
 
"I have referred many individuals to CARE's WorkLife Solutions with great success. The compassionate nature of the staff and organization is not present as a condition of employment; rather it is inherent in those who genuinely "care"."
George P. Westerman, Department of Public Works, Clinton Township
 
"CARE's WorkLife Solutions confidential and professional services have proven to be a valuable resource to the City, as well as its employees. I can confidently recommend the services they provide."
Susan Como, City of Grosse Pointe Woods
 
"CARE's WorkLife Solutions consistently provides proactive tools for us to consider that helps us ensure a productive work/life balance. Their staff members are professional subject matter experts in their given disciplines. They are always there when we need them with their 24/7 coverage and take the extra time to follow up and ensure that any issue has been resolved to our satisfaction."
Robin Craig, Medstar Ambulance
 
“Services provided are beneficial.  Training and conferences were enjoyed and speakers were knowledgeable.  Small group interaction was a good idea.”
Eunice Tomczak, Macomb Intermediate School District
 

"CARE's WorkLife Solutions and their staff provide my office many services not listed in their handouts and brochures.  They have helped me with sensitive on-site visits for serious employment issues that we have encountered and they have assisted me with specific policy related language.  In addition, they have provided me training materials and resources to assist me with my day-to-day human resources management issues."  

Pamela J. Lavers, City of Fraser
 
“CARE’s WorkLife Solutions offers a professional, confidential resource to my employees for personal counseling.  I am very confident offering the service to my employees because I know that it is a trusted, safe and helpful resource for the employee to take advantage of.”
Darlene McKee, Michigan Heart Group
 
“CARE’s WorkLife Solutions' staff is always courteous and extremely helpful and deals with employees in a professional manner.  CARE's WorkLife Solutions sponsored fall conference was very informative and four union presidents all spoke highly of the sessions and speakers.”
Edie Shelton, Van Dyke Public Schools
 
“CARE’s WorkLife Solutions provides a valuable resource to me as someone whose human resource tasks are just a small part of my job.  CARE's WorkLife Solutions' advisory meetings are a great source of HR advice as those in attendance share what HR tools work in their workplace.  I use CARE's WorkLife Solutions and the advisory meetings to get feedback on HR situations I encounter as well as great ideas.”

Jeanne Kitchen, Grant Industries, Inc. & Press-Way, Inc.
 
"They treat all clients in a very professional manner. We have been pleased with the quality of their counseling services, trainings, and communications."
Linda Melton, City of Roseville
 
“CARE’s WorkLife Solutions has provided consistent and timely workshops for the Selfridge community for many, many years. These professional workshops were always tailored to the individual needs of the group being serviced and ranged in areas from coping with difficult people, violence in the workplace, stress and personal relationships. Evaluations clearly showed a top quality rating by all who attended. CARE's WorkLife Solutions is an exceptional resource.”

Anna Samulski, US Army Garrison, Detroit Arsenal, Employee Assistance
 
 
A CARE’s WorkLife Solutions Story
 
PRODUCTIVITY ISSUE
Joe Smith is an employee at XYZ Corporation. Joe used to be a productive employee. However, lately, his performance has been decreasing, and his error rate increasing. He has been calling in sick more frequently, or showing up late when he does report for work. Yesterday, he became frustrated and angry, raised his voice at a co-worker and punched out early.
 
CONSULTATION
Joe’s supervisor, Jane, calls the CARE’s WorkLife Solutions for a management consultation. She is concerned about his actions.  She is advised to document his performance and behavioral indicators and is provided the “Sometimes Speech” to help her when addressing this issue with Joe.
 
TRAININGS
Jane notices an improvement after discussing the CARE’s WorkLife Solutions with Joe. However, as an additional resource, Jane schedules the CARE’s WorkLife Solutions to conduct a professional development training for the employees titled “Emotional Intelligence in the Workplace.” She also has the CARE’s WorkLife Solutions provide a leadership training for her colleagues and fellow supervisors titled “Building Employee Morale.”
 
ASSESSMENT
Unknown to Jane, Joe decided to contact the CARE’s WorkLife Solutions and visit a master’s level clinician for an assessment and short term problem solving sessions. After discussing some relationship and work/life balance concerns Joe is experiencing, the clinician also discovers some substance use concerns. The clinician recommends that Joe ask his wife and son to attend a session with him, and recommends that he attend a Narcotics Anonymous meeting.
 
IMPROVEMENT
Two months later, Joe is better able to work through his life management issues without the use of substances. Although Joe would have tested positive on a drug test just a few months before, he was now able to pass a random drug test at work.
 
PROMOTION
Joe begins to participate in more professional development trainings through work and independently. Within six months, Joe is promoted.  He credits the CARE’s WorkLife Solutions and his supervisor, Jane, for recognizing his productivity issues and providing him the resources he needed to improve his work and family lives. He is grateful that he works for a company that cares enough about its employees to offer an Employee Assistance Program benefit.
 
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